Terms & Conditions
Communication, Email & Social Media
When downloading a resource or completing our contact form, you’ll be added to our email list. We promise not to spam or send a high amount of emails. Your information and email are secure and will not be exposed or sold to 3rd party companies. We can be reached via email or the contact page. Due to the many communication outlets, we try to honor our goal in getting back to inquiries within 24-48hrs but in some cases it may be longer.
We take the security of all our customers and their data very seriously. Our site is maintained, updated and secured to the best of our ability within the best practices of website security. The website is additional secured via server side by our hosting company. Any breaches or issues with the hosting company are out of our control.
Enquiries & Availability
Enquiries can be sent to firstname.lastname@example.org or via the form on the contact page. We try our best to get back to emails and other requests within 24 – 48 hrs Mon-Friday SAST.
Unless otherwise stated, the services featured on this website are available on a Global Basis. All advertising is intended for the Global market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Last updated: 2021-03-29
What information we collect
We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.
We collect the following information about you:
|Category of information||Specific piece of information|
|Identifying information||IP address|
|Identifying information||Email address|
With whom we share your information
We share your personal information with the following categories of third parties for the following reasons:
|Category of third party||Why your information is shared with the third party|
|Content management systems||To communicate to you via email;To manage our interactions with you;|
|Data analytics providers||To analyze your interactions with us or our website.|
|Email marketing vendors||To market to you via email;To manage our interactions with you.|
|Social networks||To manage our interactions with you;|
How we protect your information
We have implemented the following measures to protect and safeguard your personal information:
- limiting the amount of personal information that we collect to strictly necessary only;
- using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
- destroying the personal information that we no longer need;
- performing regular risk assessments;
- mitigating risks by following a risk treatment plan;
- having comprehensive security policies and procedures;
- maintaining up to date software and safeguards.
Sale of your information
We do not sell your personal information.
A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
We retain all of the information that we collect.
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at email@example.com
We use the information that we collect about you for profiling. Profiling is any form of automated processing of personal information consisting of the use of personal information to evaluate certain personal aspects relating to a person, in particular to analyze or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
We use the logic below to conduct profiling:
– Email segments.
Depending upon where you reside, you may have the following rights with regard to your personal information.
|The right to access your information.*||Residents of Canada, the European Union, and the United Kingdom only|
|The right to say no to the sale of your personal information.||Residents of Nevada only|
|The right to request that we delete all or some of the personal information that we have collected on you.*||Residents of the European Union and the United Kingdom only|
|The right to ask us to transmit your personal information that we have collected on your to another provider (where technically feasible).*||Residents of the European Union and the United Kingdom only|
|Rectification of information: the right to request that we amend any of the information that we have collected about you.*||Residents of Canada, the European Union, and the United Kingdom only|
|The right to withdraw your consent to the processing of your data.*||Residents of Canada, the European Union, and the United Kingdom only|
|The right to request that we restrict the processing of your data.*||Residents of the European Union and the United Kingdom only|
|The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.*||Residents of Canada and the European Union only|
|The right to lodge a complaint regarding our collection, sharing and processing of data with the Information Commissioner’s Office or any other competent authority.*||Residents of the United Kingdom only|
*You may exercise these rights at any time by emailing us at firstname.lastname@example.org Please note that we may ask you to verify your identity before we can exercise any of these rights.
Exercising your rights
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.
The following person is accountable and responsible for our privacy practices and procedures:
Samantha Singh, Director; Tel: +27(0)12 285 0951; Email: email@example.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.
Location of Data Processing
All data processing activities undertaken by us take place in South Africa.
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your web browser to inform websites that you do not want to be tracked. We support Do Not Track (“DNT”). You can either enable or disable DNT by visiting the Preferences or Settings page of your browser.